Privacy Policy

LightRocket Pte Ltd respects the sanctity of your privacy.

The privacy policy statement set out below outlines the types of information we will collect from you, why we collect this information, how you can access such information and request its deletion, and how it can, and cannot, be used by us.

LightRocket Pte Ltd handles personal information in accordance with the EU and UK's General Data Protection Regulations (GDPR).

If you would like to access your data, request data deletion or have a privacy-related enquiry, you can contact our data protection officer Yvan Cohen by sending an email to info@lightrocket.com or writing to Yvan Cohen at

LightRocket Pte Ltd

7 Warwick Road

Singapore

S138997

Use of cookies

Like most companies, LightRocket Pte Ltd uses cookies to personalise the user experience on its websites.

Cookies store information linked to a unique user identification number. This enables our platform to remember users when they return to our site(s). Cookies do not contain personal information but help deliver an improved, more relevant, experience when browsing our site.

Additionally, LightRocket Pte Ltd may use third party cookies connected to Google Analytics' service managed by Google, Inc, or other analytics/user analytics services.

Such analytics data may include your IP address, geographical information, browser type and version, operating system and version, device model, referral source, length of visit, page views, browser activity and website navigation paths, as well as information about the timing, frequency, and pattern of your service use.

Cookies are also used to remember layouts and provide consistent and secure form handling.

Handling of personal data & contact forms

If a visitor enters personal data into a contact form on our website, we engage to only use such personal data to respond to a corresponding enquiry or support the delivery of corresponding requested services or information.

The legal basis for the handling of personal data as described above reflects our legitimate interest in responding effectively to customer or support queries.

Contact form data will subsequently be considered as 'customer relationship data' if the individual, or organization, providing data via our contact forms becomes a customer.

We will disclose information when required to do so by law or where reasonably necessary to protect our rights or a third party's rights, for example, in response to a court order, a subpoena, a request by a law enforcement agency or to respond to claims that any content violates the right of third parties.

Data protection principles

LightRocket adheres to the following principles regarding the handling of personal data, which must be:

• Handled reasonably and lawfully;
• Handled and retained for limited and appropriate uses;
• Not be retained for any longer than reasonably necessary;
• Handled in line with the legal rights associated with personal data;
• Held securely;
• Not be transmitted to any third parties without appropriate safeguards.

Processing in line with data subjects' rights

We will process all personal data in line with data subjects' rights, in particular their right to:

• Request access to any data held about them by a data officer;
• Prevent the processing of their data for direct-marketing purposes;
• Ask to have inaccurate data amended;
• Prevent processing that is likely to cause damage or distress to themselves or anyone else.

Data security

LightRocket Pte Ltd undertakes to put in place appropriate security measures against unlawful or unauthorised processing of personal data, and against the accidental loss of, or damage to, personal data.

Access to and deletion of personal information

LightRocket Pte Ltd undertakes to provide, upon request, access to personal data and/or to delete such information. This include details of the information held about a visitor, the origin of such information, the recipients (if any) of such data and the reasons for storing data.

Note that personal information will only be provided to verified requestors.

An applicant for personal information may be asked to authenticate their identity by providing copies of ID documents to LightRocket Pte Ltd's Data Protection officer Yvan Cohen (info@lightrocket.com)

Changes to this policy

LightRocket reserves the right to change its privacy policy but will ensure that any changes in its policy will be immediately updated to its online Privacy Policy statement.